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Free shipping on orders over $150.00

For Your Information

Curated Boxes:

Created to celebrate everyone's milestones in life, because everyday is a special occasion and we can't always be there in body. Celebrating birthdays, graduation, retirement, weddings, anniversaries, new home, new career, baby and my personal favourite… "just because"

We also do corporate employee gifting + branded partnered gifts really well. Let us take care of every detail from small gifting + large volume orders.

Get in touch so we can chat and curate a box of kindness that represents you for the important person(s) in your life. 

 

How long will it take to receive my order?

Please allow for 1-2 weeks for your package to arrive. We ship out all orders right away but the shipping time is dependant on your location and postal services available. (tracking with order) 

Where do you ship to?

We ship all across Canada! Please see below for our calculated flat rates based on the province you are shipping to:

BC and Alberta
Orders under $50 will have a  flat rate shipping of $10
Orders between $50 - $150 will have a flat rate shipping of $25
Orders over $150 will receive free shipping

The Rest of Canada
Orders under $150 will have a flat rate shipping of $25 
Orders over $150 will receive free shipping

Does my plant come potted?

No we don’t repot a plant if it is happy in its growers pot. Why not? The roots of your plant can rot when the excess water has nowhere to go. The growers plastic pot has holes so that excess water can find its way out. In some rare cases we have re-potted with necessary drainage. 95% are delivered in growers pots with attractive top dressing.

What are my return options?

We know that it can be tough to buy tangible items through an online store, and we appreciate your trust in our services. Due to the nature of the products that we sell and our delivery-only system, we have very specific return options. Please contact us if you have any questions regarding your purchase and we would be happy to assist you.

PLANTS ARE FINAL SALE

If you are unsatisfied with your items, please contact us within 10 days of the order being delivered to be eligible for a return. The customer will be responsible for the cost of shipping to return the package, and any damages incurred during the shipping will be at the cost of the customer. Please do not ship any returns without instruction first. 

Returns will be processed as a gift card (store credit) to Copper Barrel Mercantile that can be used at any time and never expire.